Social Value | Shopify Network Intelligence
Shopify-Native Network Intelligence

You're spending $82 to acquire a customer who will never come back. Network Intelligence changes the math.

Discover which customers influence others' purchases, which revenue is borrowed from peer effects, and where a $500 referral investment moves $50,000.

Check Your Network Score - Free

The Blind Spot in DTC Growth

CAC has tripled in 8 years. The average DTC brand retains just 28% of customers for a second purchase. You're losing $29 on every first order. And your current referral programs identify "influencers" by follower count—not by who actually causes purchases in your customer base.

Social Value's Network Intelligence is coming to Shopify. Our algorithm analyzes your customer data and reveals the social connections between buyers—who influences whom, whose purchases are socially caused, and which customers are one peer recommendation away from converting.

Join the Data Co-op: By adopting Network Intelligence, you can optionally join our proprietary data co-op. Gain access to SV-scored insights across our database of over 120 million consumers, providing you with high-value network nodes that you can target with an unfair advantage.

How it works

Five stages. One pipeline. The system gets smarter every cycle.

01
Your data
Transactions, users, existing segments. We ingest and construct the network.
02
Network Engine
Proprietary algorithm produces Social Score, SV, Receptivity, and your Network Map.
03
Network Intelligence
Your KPIs upgraded, plus capabilities that did not exist before. Full LTV, Hidden VIP, Cascade Alert.
04
Activation
Campaigns designed per Network Map cell. Targeted messaging for each audience type.
05
Results
Outcomes feed back into the engine. Each cycle is smarter than the last.
Enhanced Metrics - Your KPIs, Network-Upgraded
Full LTV
Recalculates lifetime value (FLTV) to count downstream spend effects. Your $400 customer is often worth $2,800.
Social Score
A simple % measure tracking how much top-line revenue is driven directly by customer social interactions.
Hidden VIP
Isolates pure socialite influencers within low-spend cohorts who move disproportionate downstream revenue.
Exposure Score
Your network-weighted churn risk. Flags accounts when high-SV ties go dormant, before their individual behavior shifts.
Advanced Capabilities

Deep Network Intelligence

01
Cascade Alert
Triggers live interventions when high-influence nodes show churn markers.
02
Amplifier Targeting
Isolates the minimal set of network connectors needed to shift thousands of customers.
03
Social Trigger
Pinpoints ready-to-convert shoppers whose receptivity responds to peer validation.

Case Study: Retail

In a recent retail deployment, we analyzed a major national chain's regular marketing campaigns. By isolating high-SV nodes and their receptive friends, we identified that 32% of total transaction volume was socially influenced—a signal entirely invisible to standard CRM models.

32% Revenue Lift
Attributed to social influence within existing clusters.
6:1 ROI
Targeted activation of highly influential and receptive consumers yielded 6x the return compared to the previous campaign baseline.
100+ Brands
Currently processing omni-channel purchase maps inside zero-trust cloud infrastructure.

Early access for qualifying brands.

Take the 2-minute qualification assessment to see if your data fits.

Take the 2-Minute Assessment →